¶ Open Orders
The Open Orders function can also show you orders that have not been placed via TecCom. The status of the order can be accessed quickly and easily at any time. This data can also be exported as a CSV file, should you also need to process it further into your ERP system.
REQUIREMENTS FOR SUPPLIERS
The Open Orders feature is part of the subscription package Service Boost - Premium.
To be able to use Open Orders, you must meet the following requirements:
Order Tracking and as SAP supplier additionally Comfort Supply version 6.0.011 or 5.2.022
If you have any further questions regarding the requirements, please contact: TecCom Sales
¶ How to use Open Orders
-
Go to Request & Order > Open Orders and select the desired supplier.
If the supplier does not yet support it, you can click on Ask for feature to request the Open Orders function from the supplier. -
Click on Get open orders to see the list.
¶ Information
¶ Header Level
| All open order between | Total Open Orders | Total Open Items | Export |
|---|---|---|---|
| time range refers to the display of the results; 2 years are supported | number of all open orders; pending orders and orders in progress | number of all open items of all open orders; pending open items and open items in progress | click there to export the Open Orders list as CSV file |
¶ Line Level (general overview)
| Suplier Order Id | Purchaser Order ID | Order Date | Open Items |
|---|---|---|---|
| supplier's purchase order number | document number/ID; purchaser order number in case of an order | Date on which the customer placed the order | number of items which were ordered |
¶ Line Level (items overview)
| Article | General Quantity Status | Partial Quantity Status | Delivery Status | Position Status |
|---|---|---|---|---|
| Seller Order Item Ref: number reference to seller order item |
Confirmed Qty: quantity of the article, which has been confirmed by the supplier |
Planned Delivery Qty: quantity of the article, which were planned to delivery by supplier |
Estimated Delivery Date: estimation delivery date |
Pending: The date is an estimation and no delivery has been created yet. Quantities could still vary. |
| Product No.: article / product number |
Open Qty: quantity of the article, which are still open |
Delivered Qty: quantity of the article, which were delivered by supplier |
Planned Delivery Date: confimed delivery date |
In Progress: Delivery has been created but has not yet shipped. A dispatch advice might or might not have been issued yet depending on the supplier processes. In case of pick-up: Goods are not ready for pickup yet. |
| Requested Delivery Date: requested delivery date |