TecCom Portal allows us to add and manage users for our TecOrganization, and also to customize the access for each of them.
For login issues, please visit: Known Login Issues.
To access user management choose Admistration > Users in the navigation menu. This menu item is available only if you have administrator role in the organization that is selected and displayed beside your user name in the upper, right corner.
In the TecCom Portal two different user roles are offered:
Depending on the role assigned, the user has role-specific default permissions. For example, menu items are displayed or certain features are permitted depending on the role of the user. Additionally for User role the permissions can be customized per organization.
You can adapt the TecCom Portal to your corporate structure by freely deciding on the allocation of users and administrators in the organizations. Different constellations can be mapped. For each organization, a separate TecCom ID is required.
In the User management view an administrator can:
List of users provides an overview of all users who belong to your selected organization with their personal data, emails and phone numbers. In the Organizations column you can see to which other organizations, where you have an administrator role, the user belongs to. An administrator icon displayed beside the organization name indicates that the user has an administrator role in that organization.
For easier access to a desired user profile filtering and sorting functionalities are provided in each column. Also, you can customize the number of entires that will appear on the page by selecting the number of displayed rows at the bottom of the list.
Each administrator in an organization can add new users to the organization.
To add a new user, you need to:
2. Enter the Email address of the new user. To avoid a wrong entry of email address retype it and afterwards select Next.
The TecCom Portal also gives administrators possibility to add multiple users (up to 100 users) to an organization at the same time. This can conveniently be done by importing the user list from a csv file.
To import users from a csv file, you need to:
An Administrator of an organization has possibility to see detailed information of each user who belongs to his organization by clicking on a user entry in the List of Users.
In the Details of user view, if you have an administrator role you can:
Simply if you have made any changes to the user settings, confirm with Save.
In order to remove a user from an organization, an administrator has to open the Details of user view, and in the Organization & Roles section click on button for the selected organization.
Note! When you delete the last organization that has been assigned to a user, his user profile will be removed from the TecCom Portal. If a deleted user wants to regain access to the TecCom Portal, the user must be created again as a new user.